Privacy Policy
Last updated: May 2026
Introduction
Palisade Engineering & Structural Experts, LLC ("PE-SE," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at pe-se.com or contact us through our online forms.
Information We Collect
We may collect the following information when you use our website:
- Contact information — name, email address, phone number, and mailing address provided through our contact form.
- Project details — project address, budget range, deadline, and description you share when requesting a quote.
- File uploads — documents or images you attach to your contact form submission.
- Usage data — pages visited, time on site, browser type, and referring URL, collected through analytics tools.
How We Use Your Information
- To respond to your inquiries and provide quotes.
- To communicate about projects and services.
- To improve our website and user experience.
- To send occasional updates about our services, if you opt in.
SMS and Phone Number Use
We use your mobile phone number only to send service-related messages about your proposal and project — such as scheduling updates, document requests, follow-ups on unsigned proposals, and milestone notifications. SMS messages are sent only after you have opted in, either verbally during an inquiry call or by providing your phone number on a proposal request or intake form.
We do not share or sell your mobile phone number, SMS opt-in status, or any related contact information to third parties for marketing purposes under any circumstances. SMS consent data is retained exclusively for the purpose of providing the messaging service you opted into.
You can opt out of SMS messages at any time by replying STOP to any message we send, or by emailing info@pe-se.com. Opt-out requests are honored immediately and permanently. Reply HELP at any time to receive contact information for support. Message frequency varies; message and data rates may apply.
Third-Party Services
We use the following third-party services:
- HubSpot — customer relationship management and marketing analytics.
- Resend — transactional email delivery for form submissions.
- Vercel — website hosting and deployment.
- Cloudinary — image hosting and optimization.
These services may collect or process data on our behalf in accordance with their own privacy policies.
Data Retention
We retain your contact information and project details for as long as necessary to fulfill your request and maintain our business records. You may request deletion of your data at any time by contacting us.
Cookies
Our website may use cookies and similar tracking technologies for analytics and functionality purposes. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time.
- Opt out of SMS messaging by replying STOP to any message, or by emailing info@pe-se.com.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Palisade Engineering & Structural Experts, LLC
502 E 4th St, Reno, NV 89512
Phone: (775) 323-6633
Email: info@pe-se.com